In the 2023 Singapore Tourism Awards, the premium integrated resort won multiple nominations, including first place in the Outstanding Employer category.
Such acknowledgment demonstrates the resort’s commitment to creating a positive work environment in which workers may thrive and contribute to the organization’s success. As the area recovers from the COVID-19 outbreak, Resorts World’s ongoing investments in its talent pool could help it stay competitive in an ever-changing labor context.
The Singapore Tourism Awards, organized by the country’s Tourism Board, recognize the outstanding individuals and companies with the best practices in the field. Up to 30 prizes are given out in several categories, covering all aspects of Singapore’s diversified tourist and hospitality business. Winning firms show the country’s determination to remain one of the region’s most popular tourist destinations.
Resorts World Sentosa is the Best Place to Work.
Resorts World Sentosa (RWS) was one of the top four in the categories of Outstanding Achievement in Sustainability and Outstanding Event Venue Experience. According to popular casino strategies, the upscale integrated resort was also named Outstanding Employer for its ongoing dedication to the well-being of its staff. These accomplishments rank Resorts World among the top venues in the country and serve as a model for the rest of the industry.
The coveted award is a direct outcome of RWS’ continued commitment to upskill and re-skill its staff in order to prepare for Singapore’s ongoing post-pandemic recovery and thriving tourist sector. RWS staff completed over 300,000 hours of training in 2022, collaborating with industry partners to provide workers with beneficial job-redesign projects and career conversion programs.
The employee-centric strategy used by Resorts World Sentosa should yield major future rewards by ensuring that the resort’s personnel is up to date on industry innovations such as data analytics and robotic process automation. RWS Chief People Officer Lee Shi Ruh expressed confidence in the resort’s ability to continue to flourish in the face of the anticipated flood of new guests.